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Shipping & Returns

Shipping Policy

At DUNE OF JUNE, we are committed to providing the best shopping experience for our customers. Our shipping policy is as follows: all orders will be shipped out only on Tuesdays, Wednesdays, Thursdays, and Fridays. To ensure the timely delivery of your purchase, please make sure to place your order by the cut-off time on the day before the shipping day.  

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  • Orders over $85+ receive automatic free shipping.

  • All jewelry items are final sale and cannot be accepted for returns or exchanges.

  • All products are subject to availability. If an item in the order placed is unavailable, you will be notified and given a store credit. 

  • We cannot change an address that is already in transit.

  • We cannot Forward packages or ship to forwarding addresses.

  • Flat shipping fees of $6.99 added at checkout. 

  •  Additional Re-shipping fees (Based on location) for orders that are returned to us for the following reasons. These include packages that are Return to sender, Insufficient address, unpaid customs and etc. 

  • Customs Fees are based on your location and local government, We cannot guarantee you will or will not be charged a custom fee.

  • We ship all orders from our warehouse Tuesday through Friday. All orders are usually shipped from our warehouse within 5-10 business days (T-Fr) of the purchase date. If an order is placed after 1PM Eastern Time on Friday, it will be shipped the following week. 

  • For all personalized and pre-order items please allow 7-14 business days from the order date (not including delivery time) for the item to ship. If you need to place an urgent order, please contact our Customer Service Team at support@duneofjune.com

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  • DUNE OF JUNE is not responsible for undelivered packages based on misinformation of shipping addresses given by the customer. Please be sure to give complete and correct mailing addresses upon checkout. Once an order is placed, we are unable to guarantee cancellation requests or changes to your order as packages are often sent out same day.  

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  • Please be advised - Shipping times may vary due to COVID-19 postal service delays - These delays are out of our control and we will do our best to stay updated with unexpected changes.

Return & Exchange Policy

We understand that sometimes things don't work out, and you may need to return an item. Our return policy is in place to ensure that returns are handled efficiently and fairly. To initiate a return, you must first contact us to receive approval. If your return is eligible, we will issue a cash card that can be used towards a future purchase on our site. Please note that all returns must be made within 14 days of receipt and be in the original condition and packaging.

Please contact our Customer Service Team at support@duneofjune.com

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Store Policy

Protecting our customers' personal information is integral to our business. With our customer care service, you can feel confident that your privacy is our top priority. We take the necessary steps to ensure that your information is secure and protected, so you can focus on enjoying your shopping experience.

Privacy & Safety

Wholesale Inquiries

For all wholesale, personalized and pre-order items please allow 7-14 business days from the order date (not including delivery time) for the item to ship. If you need to place an urgent order, please contact our Customer Service Team at support@duneofjune.com

Thank you for choosing DUNE OF JUNE and we hope you have a pleasant shopping experience.

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